Information Based on the Act on Specified Commercial Transactions

[Seller]

THREE NINE NATURAL

[Representative]

Rumi Watanabe

[Address]

HATCHING Co.,Ltd. 3-14-29 Hirao, Chuo-ku, Fukuoka-shi, Fukuoka, 8100014. JAPAN

[Phone Number]

+81-050-3184-0931

[Email Address]

999-customer@hatcing.com

[Selling Price]

The prices are as listed on each product’s introduction page.

[Additional Charges]

Consumption tax, shipping

[Payment methods and Timing]

Credit card payments: Payment is confirmed at the time of order.

[Delivery Timeframe]

Orders are generally shipped within 3-5 business days after order confirmation.

[Returns, Defective Products, and Cancellations]

Generally, returns or exchanges for reasons unrelated to product defects are not accepted.

For returns or exchanges due to initial defects, please contact us via the inquiry form within 7 days of receiving the product, with no exception.

Once we confirm the initial defect, please return the product (including the outer box, accessories, enclosed materials, warranty, and instructions) to us within 7 days using collect on delivery. If we have the item in stock, we will replace it with a new one.

We do not take any responsibility for damages or losses during the return shipment, so please ensure proper packaging.
Keep the delivery receipt as it serves as the proof of the return acceptance.

-Returns or exchanges are not accepted under the following conditions:
1. Products damaged or soiled at the customer’s location
2. Custom order products
3. Products in the middle of assembly or already assembled
4. If any part of the product (outer box, accessories, enclosed materials, warranty, and instructions) is missing.
5. If more than 7 days have passed since product delivery or if there was no prior contact.

-Privacy Policy
https://hatcing.com/shop/en/privacy-policy/

-Return Policy
https://hatcing.com/shop/en/returns-and-exchanges/

-Delivery Policy
https://hatcing.com/shop/en/delivery/

-Terms and Conditions
https://hatcing.com/shop/en/terms-of-use/

-Information Based on the Act on Specified Commercial Transactions
https://hatcing.com/shop/en/legal-notice/